All Expat-Living.info digital information and products are backed by a 60-day money back guarantee. This guarantee covers the full price of the product.
For more information or to request a refund for your digital product, notify the company at www.expat-living.info/contact/ . Be sure to include your contact information: Full Name, Email and the name of the product you wish to have refunded so we can find you in the system.
The guarantee starts from the purchase date. Refund requests after the refund policy has expired are not eligible for a refund and a refund will not be issued.
In the event that a refund is issued, ALL refunds will be made by crediting the Paypal account or credit card that was used to make the original purchase. NO refunds will be made by cash or check. Refunds requested in cases of changed or expired credit cards may be subject to alternative means of repayment.
Credit card users may be subject to a preauthorization. The preauthorization is not a charge to the credit card. However, the then applicable subscription charge may be reserved against the Member’s available credit card limit.
The Site will not be held responsible for bank charges, fees or penalties due to overdrawn or delinquent member accounts. Contact your credit card issuing financial institution for details.
Refunds are limited to no more than one refund per household and/or company.
Expat-Living.info has the right to change the refund policy at any time, but it will be reflected on future orders, not past ones.
Upon a refund being processed, please allow 5 to 30 business days for the transaction to post to your account. While every effort is made to initiate the refund in due time, transaction times depend on the policies of Paypal, your bank or credit card companies.
Please note that this refund policy is only applicable to Expat-Living.info products.